Privacy Policy

Privacy Policy

Last Updated: 14/11/2025

1. Who We Are

Hearpreneur Solutions ("we," "our," or "us") provides business strategy and mentorship services for independent hearing clinic owners. Our website address is: www.hearpreneur.com.au

2. What Data We Collect & Why

We collect personal data to improve our services, process payments, and communicate with clients. This includes:

• ✅Contact Information: Name, email, phone number (for inquiries, consultations, and newsletters).
• ✅Payment Details: Processed securely via Stripe or PayPal - we do not store payment details.
• ✅Website Analytics: To track website performance and understand how visitors use our site (see Cookies & Analytics section below for details).

3. Cookies & Analytics

We use cookies and analytics tools to understand how visitors use our website and to improve your experience. When you first visit our site, you'll see a cookie consent banner where you can choose to accept or decline cookies.

What are cookies?

Cookies are small text files stored on your device when you visit websites. They help us remember your preferences and understand how you use our site.

What we track:

• •Pages you visit - Which blog posts and pages you view
• •Time spent on pages - How long you read our content
• •How you arrived - Whether you came from search, social media, or a direct link
• •Downloads and interactions - When you download resources or click call-to-action buttons
• •Device information - Browser type, screen size (to optimize our site for your device)

Analytics tools we use:

• •Google Analytics 4 - Industry-standard analytics to understand visitor behavior and improve our content
• •Internal analytics - We also track events in our own database to analyze content performance

Your choices:

• ✔Accept cookies: Helps us improve our website based on how it's used
• ✔Decline cookies: You can still use our website, but we won't collect analytics data about your visit
• ✔Browser settings: You can also block cookies entirely in your browser settings
• ✔Google Analytics Opt-out: Install the Google Analytics Opt-out Browser Add-on

Note: We do not collect personal information through cookies without your explicit consent (such as when you fill out a contact form). Analytics cookies only track anonymous usage data to help us understand which content is most helpful to our visitors.

4. How We Use Your Data

We use personal data to:

• ✔Process membership sign-ups and purchases.
• ✔Respond to inquiries and provide coaching services.
• ✔Improve website performance through analytics.

5. How We Protect Your Data

We take data security seriously. Our website uses SSL encryption and reputable third-party payment processors (Stripe, PayPal) to ensure secure transactions.

6. Sharing Your Data

We do not sell or trade your personal data. However, we share information with:

• Payment Processors (Stripe, PayPal) – To process transactions securely.
• Third-Party Service Providers – For scheduling, email marketing, and website analytics (Google Analytics).

7. Your Rights

You have the right to:

• ✔Request access to your personal data.
• ✔Request deletion of your data.
• ✔Opt out of marketing emails (unsubscribe link included).
• ✔Opt out of analytics tracking (via cookie banner or browser settings).

8. Updates to This Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions, email hello@hearpreneur.com.au.