Are You Running Your Clinic—Or Is It Running You?

You've built a clinic. You know things need to change, but you're not sure what needs to change—or how to find the time to make it happen.

Get clarity on what's actually broken. Build the solutions you need. Get your time back—and lead your business instead of just surviving it.

From Firefighting to Leading

Most clinic owners are stuck at 30% admin (RED), 65% clinical (BLUE), 5% strategy (BLACK) — firefighting instead of leading. Let's shift you to 20/30/50.

Current State

RED (Admin)30%
BLUE (Clinical)65%
BLACK (Strategy)5%

Overwhelmed, firefighting, no time to think

Target State

RED (Admin)20%
BLUE (Clinical)30%
BLACK (Strategy)50%

Strategic, profitable, sustainable

How We Work Together

This isn't about picking from a fixed menu of services. It's about diagnosing YOUR business, finding YOUR priorities, and implementing solutions that actually work.

1

ASSESS: Business Functionality Assessment

We start by analyzing where you're actually spending your time across 14 business functional areas (116 specific tasks covering everything from financials to marketing to staff management).

What We Analyse:

RED (Admin/Support):

  • • Financial Administration
  • • HR & Compliance
  • • Administrative Operations
  • • Facility & IT Management

BLUE (Operations):

  • • Clinical Service Delivery
  • • Client Experience
  • • Sales Strategy & Training
  • • Marketing Execution
  • • Supplier Management

BLACK (Strategy):

  • • Strategic Planning
  • • Financial Strategy
  • • Business Development
  • • Leadership & Culture
  • • Performance Management

This assessment reveals WHERE you're stuck (30/65/5 baseline), WHAT can be changed/delegated/improved, and HOW to prioritise based on urgency and impact.

2

IMPLEMENT: Build Solutions Together

Based on what the assessment reveals, we implement solutions tailored to YOUR priorities. This could be:

Financial Clarity & Business Metrics

  • Financial analysis and dashboard builds (custom tools for YOUR business)
  • Profitability tracking (single or multi-clinic)
  • Pricing strategy analysis

Growth Decision Support

  • Scenario planning (hire staff, open 2nd clinic, add services)
  • ROI analysis for expansion decisions
  • Breakeven modeling

Systems & Workflow Optimization

  • Automation implementation (reduce manual tasks)
  • Compliance setup (HSP, privacy, WHS)
  • Process improvement and documentation

Strategic Coaching & Accountability

  • Monthly coaching calls
  • Staff training and delegation strategies
  • Problem-solving and decision support

Key point: This isn't about advice you'll struggle to implement on your own. We BUILD the tools together—dashboards, systems, processes, training materials—whatever solves the problem, not just talks about it.

3

MEASURE: Track Outcomes & Adjust

We review progress monthly, track whether you're moving from 30/65/5 to 20/30/50, and adjust priorities as your business evolves.

Monthly Reviews Include:

  • • Progress on implementation
  • • Dashboard/metrics review
  • • Adjustment of priorities
  • • Problem-solving sessions

Ongoing Support:

  • • Unlimited email support between calls
  • • Quick strategic questions answered
  • • Flexible scope (priorities can shift)
  • • No lock-in contracts

Investment

Support for established clinics is structured around what the Business Functionality Assessment reveals—not a fixed package. Some clinics need light advisory support for strategic clarity. Others need intensive hands-on implementation across financials, systems, and growth planning. Monthly retainer scope is determined by YOUR priorities.

What Determines Your Scope?

  • What the assessment reveals — How many areas need attention? Are systems functioning but need clarity, or is there chaos to clean up?
  • Implementation vs advisory — Do you need me to BUILD the dashboards/systems, or just guide you on strategic decisions?
  • Frequency of support — Monthly calls or bi-weekly? Quick email questions or intensive project work?
  • Complexity — Single clinic or multi-location? Simple financials or complex partnership structures?

Typical Investment Range

$800–$1,800

per month (excl. GST)

Most clinics fall in this range. Lower end if you need strategic clarity and light support. Higher end for hands-on implementation across multiple business areas.

Flexibility & Transparency

  • No lock-ins — Cancel anytime with 30 days' notice
  • Priorities can shift — Start with financials, then pivot to growth planning as needs change
  • Open conversations — If scope isn't working, we adjust. Honest communication keeps things aligned.

HSP Compliance Package (Standalone or Add-On)

If you specifically need HSP compliance documentation and audit prep sorted (without ongoing business support), that's available as a standalone package.

$3,500 (excl. GST)

Complete HSP Package

$3,150 for HBA members

See the HSP Compliance page for full package details.

Perfect If You're In One of These Situations

Profitable But Unclear

  • Your accountant says you're profitable, but you don't know by how much
  • You want to understand your numbers at a glance (not wade through annual reports)
  • You suspect you're undercharging but don't have data to prove it

Working 50-60+ Hours/Week

  • You're stuck in RED/BLUE mode (admin + clinical)
  • No time for BLACK (strategic thinking, planning, growth)
  • You need systems and automation to free up your time

Marketing Without a Strategy

  • You're relying on word-of-mouth only (no proactive marketing)
  • Your client communication is manual (no email sequences, follow-ups, or automations)
  • You want to grow your patient base but don't know where to start with marketing strategy

Staff Management Challenges

  • You struggle to delegate because staff aren't trained properly
  • Communication gaps between you and your team create inefficiencies
  • You need structured training systems so staff can work independently

Want Tools, Not Just Advice

  • You've had consultants who gave recommendations and left
  • You want someone who BUILDS the dashboards, systems, and tools WITH you
  • You want to own the tools and use them independently

Multi-Clinic Owner

  • You own 2+ clinics but don't know which is profitable
  • You suspect one location is subsidizing the other
  • You need visibility across all locations to make smart decisions

Considering Expansion

  • You want to hire staff / open 2nd clinic / add new services
  • You need data and analysis to make confident decisions (not gut feel)
  • You want scenario planning before committing money

Frequently Asked Questions

Next Step: Book Your Free Discovery Call

45-minute call to:

  • Talk through where you're at and what you've already tried
  • If good fit → I'll send you the Business Functionality Assessment to complete
  • Review results together → identify priorities → custom proposal
  • You'll know exactly what we'd work on and what it would cost

No pressure, no obligation. Just honest conversation about whether working together makes sense.